Refund and Returns Policy

Thank you for shopping at www.facebooma.com. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help. page.

1. Eligibility for returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Return process: To initiate a return, please contact our customer service team within 14 days of receiving your order. They will provide you with the necessary instructions and return address.
3. Return shipping: The customer is responsible for the return shipping costs unless the return is due to a defective or incorrect item.
4. Refund process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges: We do not currently offer exchanges. If you would like a different size, color, or style, please return your original item for a refund and place a new order for the desired item.
6. Non-returnable items: Some items are non-returnable, including perishable goods, personalized items, and gift cards.

Please note that the return policy may vary for certain products or promotions. Any exceptions to the policy will be clearly stated on the product page.

If you have any further questions or need assistance with a return, please contact our customer service team. We are here to assist you.