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Shipping & Delivery
Shipping Fees: Shipping fees are calculated based on factors such as the shipping method selected, the weight and dimensions of the package, and the destination. The exact shipping fees will be displayed during the checkout process before the order is finalized.
Delivery Timeframe: The delivery timeframe depends on the shipping method chosen and the destination. During the checkout process, customers will be provided with an estimated delivery date based on the selected shipping method. Please note that unforeseen circumstances such as weather conditions or customs delays may impact the delivery timeframe.
Order Tracking: Once an order is placed and shipped, customers will receive a confirmation email with a tracking number. This tracking number can be used to track the progress of the shipment and obtain real-time updates on the delivery status. Customers can usually track their orders through our website or the shipping carrier’s website.
International Shipping: For international orders, additional customs and import duties may apply. These fees are determined by the customs authorities in the destination country and are the responsibility of the customer. It is important for customers to be aware of and comply with any customs regulations and requiremen
Shipping Restrictions: Some items may be subject to shipping restrictions due to their size, weight, or content. These restrictions may vary depending on the destination. Customers will be notified during the checkout process if any items in their order are ineligible for shipping to their location.
Returns and Exchanges: If a customer needs to return or exchange an item, our Help Center provides detailed information on our return policy and the steps to initiate a return or exchange. Customers are responsible for shipping costs associated with returns or exchanges, unless the item received is defective or incorrect.
Please note that the above information is a general overview of our shipping and delivery process. For specific details regarding shipping options, fees, and delivery timeframes for your order, we recommend visiting our Help Center or contacting our customer support team.